Website Privacy Policy
This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
We are Cleverclogs Multimedia LTD.
Our address is Unit 18,
Craven Park Stadium,
Hull,
HU9 5HE,
East Yorkshire.
You can contact us by post at the above address, by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone on +44 (0)1482 379540.
We are not required to have a data protection officer but have appointed Lynn Yates as our data protection lead. Any enquiries about our use of your personal data should be addressed to the contact details above.
How we use your information
When you submit an enquiry via our website
When you sign up to receive our blog post notifications
When you download a sample document
When you take part in our feedback survey
Updates to this privacy policy
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These cookies are shown below.
As well as the cookies we use, various third parties also place them on your computer, again with your consent.
For more information about our use of cookies, please see our cookie policy.
When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address.
We use this information to respond to your query, including providing you with any requested information about our products and services.
We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered questions to your satisfaction.
We will do this based on our legitimate interest in providing accurate information prior to a sale.
Your enquiry is stored and processed as an email which is hosted by Intrahost on a cloud server based in the UK and has adequate protection in place to protect your data.
We do not use the information you provide to make any automated decisions that might affect you.
We keep enquiry emails for two years, after which they are securely archived and kept for seven years, when we delete them.
When you sign up to receive our blog post notifications
When you sign up to receive notification of a new blog post on Cleverblogs, we ask for your name and your email address.
We will ask for your consent to use your name and email address to email you the link to the post, which contains information about our products and other information which we feel might be of interest to you.
You can withdraw your consent at any time and we will stop sending you the notifications.
Your name and email address are never shared with third parties.
We do not use the information you provide to make any automated decisions that might affect you.
We keep your personal data for as long as we produce and distribute our blog (Cleverblogs).
If you withdraw your consent, we will mark your details so that they are not used and delete them after two years.
When you download a sample document
Most of our download documents are available as an immediate download however in some cases when you request to download a special document, such as a white paper or report, we may ask for your name, company name (which is optional) and your email address.
We use this information to email you a link to download the requested document.
We may also email you after your download in order to follow up on your interest in our products and services.
We will do this based on our legitimate interest in marketing to prospects for our products and services.
Your name and email address are never shared with a third party.
We do not use the information you provide to make any automated decisions that might affect you.
Your personal data is stored for one year after you requested your download, after which it is deleted.
When you take part in our feedback survey
When you take part in our feedback survey, we record your name, your email address, your organisation name, your job role and your answers to questions we ask about your opinion of, and use of, our products and services.
We use this information to develop and improve our products and services and our customer relationships.
Your job role, organisation and some or all of your comments may be publicly displayed on our website as a testimonial.
We will do this based on our legitimate interest in marketing our products and services.
Your details are shared with a third party surveys system which is based within the European Economic Area (EEA).
We do not use the information you provide to make any automated decisions that might affect you.
Your personal data is stored for two years, or for as long as we are marketing the product or services that the review refers to, whichever is shorter.
You may ask us to remove a testimonial that is based on your feedback from our website at any time.
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint.
However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF.
Updates to this privacy policy
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves.
If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.
We will update the version number and date of this document each time it is changed.
Version 2.0 - 4th September 2020
